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Working with Leaders to Close the Gen X, Gen Y and Gen Z Gaps

Today we are living longer and working longer than ever, which means we now have a vast age range working side by side in the workplace. Each generation presents its own challenges and many are struggling to relate to each others working and communication style.

Developing a better understanding between the different generations – how they communicate, what motivates them, what their career aspirations are, and their attitude to work – is becoming essential for both leaders and their teams as generations look for effective ways of working together.

“If you want happiness for a lifetime, help the next generation” Chinese Proverb

Regardless of what generation you fall into, managing and communicating across the various generations requires a different style of interaction.


Identify thinking styles


Increase team autonomy


Attract the best people


Build team reflection capacity


Unlock individual potential


Develop sustainable resilience


I help businesses and leaders recruit, retain and engage their employees by focusing on bridging the generation gap in the workplace. A generation gap is“a difference in attitude and behaviour between older people and younger people, which may cause them to argue or may prevent them from understanding each other fully. By expanding your awareness of the different work styles, you can start to attract your ideal team and workplace culture by utilising the unique strengths of each generation.


Born 1965-1980

Being independent thinkers, they value autonomy and are skilled at problem solving, creative thinking and getting results


Born 1981-1995

With an ability to adapt quickly to change, fast paced environments and team collaboration are important career considerations


Born 1996-2015

The masters at juggling, they are ambitious, fluent in technology, and will be attracted to businesses that offer meaningful work

We assist leaders build new levels of team collaboration, communication, innovation, and trust among team members where generational gaps exist


Read about my client’s success stories

Our team recently undertook the eDisc workshop with Carla and I cannot recommend it highly enough. The eDisc Profiling allowed our staff to not only have better understanding of their own behaviour style and the behaviour styles of their client base, but also that of their colleagues. This has assisted with smoother communication within the team and brought us closer together with a better understanding of how to interact with each other on a day to day basis. We are now well equipped to provide our clients with relevant information in the most appropriate format for their needs, thus making their transactions more personal and targeted towards their individual personality rather than a bulk approach. If you are looking for a way to increase team morale and whilst having the opportunity to learn how to offer your clients a higher level of service, then this is for you. I would highly recommend completing the eDisc Workshop with Carla. You will not be disappointed.”

Megan Rovers, Director Armstrong Real Estate

“The Board of Lifeline Geelong Barwon Region would like to sincerely thank you for your recent contribution of conducting your Leadership Training Course to our staff. By all accounts the training was of value to all that attended and will assist our staff in not only handling situations with staff and customers, but also to help them to mature into better leaders. I would like to personally thank you again on behalf of our board, for your contribution and efforts in making Lifeline Geelong a better place for our staff and customers.”

Joe Crosbie, Board Chair Lifeline Geelong

“The most basic human desire is to feel like you belong. Fitting in is important” Simon Sinek


As a proud Gen Xer with a long career in people management, I have navigated the challenges of balancing the varying needs of a Gen X and Gen Y workforce, while incorporating the newest Gen Z employees into my team.

Nowadays as the gap between the youngest and oldest employees grows so does the need to apply a more flexible management approach that addresses the needs of each generation. 

To bridge this gap and to overcome the negative stereotype views, there needs to be greater understanding of these differences in order to better facilitate team work and plan for an ageing workforce.

Over a period of many years, I have developed a range of business services and tools to assist leaders overcome the challenges of managing a multigenerational workforce. 

I look forward to the opportunity in assisting you to grow and develop our next generation of leaders and to bridge your workplace Generation Gap!


Member of the International Coach Guild


Certified Meta Dynamics™ Facilitator


Recognised Professional Master Coach


Accredited Practitioner of Extended Disc®